Who we are

This website is operated by Backdrop Media. We provide signage, large format print, shop signs, vehicle graphics, window graphics, event graphics, posters, banners, sign installation and related print services.

Information we may collect

We may collect personal information that you choose to provide when you contact us, request a quote, submit a form, email us, call us or discuss a project. This may include your name, company name, email address, phone number, project details, artwork information, delivery details and any other information you choose to send.

Website and technical information

When you visit the website, limited technical information may be processed, such as your browser type, device information, pages visited, approximate location data, cookie preferences and basic usage information. This helps the website work properly and may help us improve the website.

How we use your information

We use personal information to respond to enquiries, prepare quotes, discuss projects, provide requested services, manage customer communication, process website form submissions, improve the website, keep business records and meet legal, accounting or administrative requirements.

Contact forms

If you submit an enquiry through the website contact form, the information you provide is used to deal with your enquiry. Form submissions may be processed by our website form provider and delivered to Backdrop Media by email.

Legal basis for processing

We may process personal information where it is necessary to respond to your enquiry, prepare or perform a contract, comply with legal obligations, protect our legitimate business interests or where you have given consent, such as for optional cookies or analytics.

Sharing information

We do not sell personal information. We may share information with trusted service providers where needed for website hosting, form processing, email, IT support, project delivery, accounting, legal compliance, delivery or installation support.

Third-party services

This website may link to external websites, including Facebook, Instagram, LinkedIn and X. If you visit those websites, their own privacy policies and cookie practices will apply. Backdrop Media is not responsible for third-party websites.

How long we keep information

We keep enquiry, project and customer information for as long as needed to respond to enquiries, provide services, manage business records, meet accounting requirements and handle any follow-up communication. Information that is no longer needed will be deleted or securely retained where required for legitimate business or legal reasons.

Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure. No website or email system can be guaranteed completely secure, so please avoid sending sensitive information unless necessary.

Your rights

You may have rights to request access to your personal information, ask for inaccurate information to be corrected, request deletion, object to certain processing or ask for processing to be restricted. These rights may depend on the circumstances and may be subject to legal or business record requirements.

Cookies

This website may use essential cookies and, where accepted, optional analytics cookies. For more information, see our Cookie Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time if the website, services or legal requirements change. The latest version will be published on this page.

Contact

For privacy questions, requests or concerns, contact info@backdropmedia.uk.